Knowledgebase

I just signed up. When will my account be activated?
Accounts are activated, generally, within a few minutes during business hours (9am to 6pm...

What is CPanel?
CPanel is an extremely powerful, web based control panel. Cpanel provides a point and click...

How do I access Cpanel?
In your setup email, we describe one method of reaching cpanel. This can always be done by...

Can I view my site before propagation is finished?
Yes you can. By using the urls in your setup email, you should be able to access your website...

Where do I upload my files?
All files should be uploaded to the folder called 'public_html'.

How do I upload and edit my files?
You can upload your files using ftp or Just use the username and password in your setup email,...

Where do I put my webpages and files?
Webpages and files go in the directory called 'public_html'. Anything you place in this...

What is my absolute path?
Your absolute path is the same as what we refer to as your 'path to public_html'. It is:...

What is the path to my public_html?
The path to your public_html is /home/username/public_html

Do you support ASP?
No we don't. We find that ASP is best suited to a Windows hosting environment. We only run...

What is the difference between www and public_html?
There is no difference between the two. The actual directory that you place your web files in...

What is a parked domain?
A parked domain name is an additional domain name that leads to the same place as the main...