Knowledgebase

What username do I use for FTP?
For the main account, or any resold accounts you create, the username of the account can be...

What are all these directories I see in my account?
/home/username/public_html is where you place your web files. Anything you place in this folder...

Can I use FTP before my domain has propagated?
Yes you can. To do this you must use your IP from your setup email as the FTP address. Login...

I just uploaded something and I can't see it! What's going on??
Once in a while, when you've just uploaded a file via FTP, it won't show up on the list...

What is Ftp?
FTP stands for File Transfer Protocol. It is the standard manner by which files are transferred...

What software do I need to use FTP?
In order to use FTP, you'll need an FTP client. The two most popular clients are CuteFTP and...

What are my default FTP account settings?
Your account (and for resellers, every account you create from your WHM account) comes with...

What is anonymous FTP and how do I use it?
Anonymous FTP allows you, and others you give permission to, to access your "public_ftp"...