Knowledgebase

I can receive mail, but I cannot send it. Can you tell me what's wrong?
This problem has a number of common causes. Generally, unless you've received an announcement...

How do I set up Thunderbird for your servers?
 1. In Mozilla Thunderbird , select Tools > Account Settings.  2. On the New...

How do I change my email password?
To change the password on any email account,1. you'll first need to log into the account's...

How do I change the outgoing mail port in outlook 2000?
1. Go to 'tools', then 'email accounts'.2. Select 'view or change an existing account'.3. Select...

How do I change the outgoing mail port in outlook express?
1. In Outlook Express, select 'tools' from the top menu bar. Go to 'accounts'.2. Select the email...

The Spam Assassin SpamBox
So, you've tried to use the spam assassin spambox, eh? And you can't figure out the gibberish...

My ISP blocks port 25. Can I still use your SMTP server to send mail?
Yes, you can. Please try changing the port for SMTP in your mail client to port 599. (bart and...

Is there a secure https login for Webmail?
Yes, there is. Try: https://www.domain.com:2096or https://server.hostname.com:2096You may get a...

Do you offer any anti-virus protection for emails?
Yes, we do. This comes automatically with our mail system and requires nothing from you to make...

OH MY GOD!!! My email isn't working? HELP PLEASE!!
First off, relax. Take a deep breath. You're going to get an ulcer if you continue to be so...

What email clients can I use for my email accounts?
You can use pretty much any mail client you like with our mail service. Clients such as Eudora,...

What is my SMTP Server?
Your SMTP server is the IP found in your setup email, or, if propagation has completed,...

What is my SMTP server?
Your pop3 server is either the IP in your setup email, or, if propagation has completed,...

What is the Path to Sendmail?
The path to sendmail is /usr/sbin/sendmail

Do you limit the amount of mails I can send per hour?
Yes, we do. The amount of mails sent per hour is limited to 1500 per user. We do this to...

I'm getting an " unrouteable mail domain " message when I send email. What's wrong?
This error most often indicates that you have reached our limit for sending mail for the given...

How do I configure Eudora for my account?
Within Eudora, Select "Tools" and then Select "Options". Within the Tool Bar on the left side...

What is my POP3 Server?
Your pop3 server is either the IP in your setup email, or, if propagation has completed,...

What is your policy on SPAM?
We have a zero tolerance policy on SPAM. if you do it, your account will be terminated...

How can I setup email with Outlook Express?
When Outlook Express Starts click Tools -> Accounts Inside the "Internet Accounts Windows"...

How do I set up an email address in Cpanel?
1. Login to your control panel.2. In the Email section click on Manage Accounts.3. At the...

How can I setup email with Microsoft Outlook 2000?
After loading Outlook, choose Tools... --> Accounts... Click Add... --> Mail... Type in the...

How do I access webmail?
You may access webmail, by going to http://www.yourdomain.tld/webmail/ after your domain has...